Penned by some of the leading figures in caseload study, this guidebook provides a clear-cut picture of what’s at stake when it comes to securing caseloads, and it illustrates the strategies that department heads as well as frontline case managers (and related professionals) can use to create a satisfactory caseload program. Guest Editor of this special report is Ms. Kathy Craig, MS, RN-BC, CCM, one of the preeminent voices in caseload research.
Read forewards by Editor Rich Scott, and guest editor Ms. Kathy Craig, MS, RN-BC, CCM
Table of Contents
Right-Sized Caseloads: Right Sizing Caseloads for Effectiveness Is Right for All Healthcare Professionals
Right-sized caseloads are ones that provide the professional several productivity advantages. Learn why caseloads are so important and what strategies professionals can utilize to maximize their professional endeavors.
By Kathy Craig, MS, RN, CCM
Considerations for Case Manager’s Caseload Size Calculation
Addressing issues case management leaders must consider when they evaluate the appropriate size of a case manager’s caseload, this section explores three key areas: case management practice, case management care delivery, and desired outcomes.
By Hussein Tahan, DNSc, RN
A Case Management Workload and Acuity System – The Way Ahead
Womack Army Medical Center’s Case Management Workload and Acuity Generator effectively accomplishes a number of objectives, including quantifying patient volume, intervention intensity and the acuity of individual case manager caseloads.
By Tad Gow, BSN, RN; Carolyn Roberts, BSN, RN, CCM; COL Suzanne Scott, MSN, RN-BC; Marjory Waterman, MN, RN; Elizabeth Atayde, RN, MSN, FNP, CPUR
The “I” Factor in Caseload Management
How Case Management Style, Personality Affect Optimal Caseload Size
Diverse issues impact how you determine your caseload. The magic number it is about your case management persona, the type of cases you handle, and your administrative responsibilities.
By Mollie Kallen
Caseloads Across Settings: What’s the Magic Number?
When it comes to caseloads, volume data only tells part of the story. Acuity of the patient must also be taken into consideration as a driving factor in determining individual case manager caseloads.
By Colleen Morley-Wines
Caseload Challenges in Independent Practice Case Management
The ebb and flow of too many cases vs. not enough cases occurs in larger corporate settings. But it can be even more vital in independent practice, where you must be prepared to address these fluctuations quickly.
By Mary Ellen Pierce, RN, MSN
Determining Caseloads in Independent Patient Advocacy
In the field of independent patient advocacy, success is based on education, guidance and advocacy through the healthcare maze. It is also paramount to knowi how many cases you can handle.
By Mary Aime-Juedes, RN, BSN
Number of Pages: 60
Format: PDF (Download)
Also available bound and shipped to you (see other option available in shopping cart) for $249.
This issue has been approved for 4 CE credits* for case managers, disability management specialists, nurses and social workers by:
• Commission for Case Manager Certification
• Certification of Disability Management Specialists Commission
• California Board of Registered Nurses**
• Commonwealth Educational Seminars (CES)***
Certificates of Completion will be emailed within 15 business days of receipt of post-test included within guidebook.
**Commonwealth Educational Seminars (CES) is approved by the California Board of
Registered Nursing (Provider Number CEP 15567).
***CES is approved as a provider for Social Work Continuing Education (ACE Provider
#1117) by the Association of Social Work Boards (ASWB, 400 South Ridge Parkway, Ste
B, Culpepper, VA 22701) www.aswb.org. ASWB Approval Period: 10/6/09-10/5/12.
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Other Dorland Health Product on Caseload Management: Caseloads Matter: Navigating the Art and Science of Caseload Management
How to Create an Ideal Case Size in Case Management: Click here for webinar details.